HR Essentials
This course is aimed at staff within organisations who possess very little formal knowledge of personnel management but have a level of responsibility for it. The course is intended to raise awareness and understanding of the main areas of involvement.
The workshops are designed to be highly interactive using a combination of discussion, exercises and quizzes, examples of best practice and recent case law to help participants apply the techniques to their every-day work and problems.
It greatly enhances the relevance and understanding of the course if reference can be made to existing policies, procedures and problems experienced within the workplace.
- 2 Days
- Online or in person
- Private courses available
Course Objectives
- Demonstrate how to effectively recruit and select employees
- Understand the importance of successful staff management and improve their skills
- Develop teams and resolve employee problems and conflict
- Explain and apply current employment legislation
Prerequisites
- No previous knowledge is required.
Included
- Lunch and refreshments when training is delivered at our training venues
- Comprehensive course materials and exercises
Course content Back to top
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Recruitment, Selection & Interviewing Skills
The Recruitment Process
Selection Techniques and Interviewing Skills
Current Legislation, including Discrimination and Data Protection -
Contracts, References & Effective Induction
Different types of contracts
Essential contents
How to vary a contract of employment
References - good, bad or indifferent
Successful induction techniques
Staying legal - what you can and can't do! -
Policies, Procedures & Record Keeping
Policies and procedures make good practice
The essential policies
Communication, application and amendment
Links between Contracts and Employee Handbooks
Keeping records
Data Protection
Sickness and absence records -
Identifying & Analysing Training Needs
The Training Cycle
How training needs arise / possible symptoms
Training needs analysis
Collecting data -
Managing Absence
The difference between sickness and absence
Monitoring and recording absence
Obtaining medical evidence
The differences between handling long and short term sickness absence
Return to work interviews -
Managing Performance & Staff Appraisal Systems
Elements of a Performance Management System
Performance expectations and support
Reviewing and appraising performance
Staff morale and motivation
SMART Objectives
What if it all goes wrong? – How to handle poor performers legally -
Disciplinary & Grievance Handling and Dismissal
The essential aspects of applying discipline at work
The difference between performance improvement, discipline and grievances
Applying the law with respect to handling discipline and dismissals
Statutory requirements
Gathering evidence
Misconduct and gross misconduct
Grounds for dismissal
Discrimination
Fair or unfair dismissal?
Public dates and prices Back to top
Prices are per delegate and exclude VAT.
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Thursday 28 January 2027
£695+ VAT
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Monday 10 May 2027
£695+ VAT
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Tuesday 14 September 2027
£695+ VAT
Can't make these dates? Ask about a private course on a date that suits you.
Training a team?
Run this course privately, on your dates
What delegates say Back to top
“Very valuable and practical information. Helped develop team work”
“Very valuable and practical information. Helped develop team work.”
Which part of the course did you find particularly valuable
“Knowledge on different scenarios. Knowledge from the trainer. Ability to be more confident at work.”
“Really enjoyable”
“The whole course was extremely useful and applicable to my role.”
“All aspects of the course were very valuable.”
Any other comments or recommendations
“I would recommend this course to many more colleagues”
Which part of the course did you find particularly valuable
“All of it each topic gave great insight and I learnt things I didn#39t know before”
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Please contact us to discuss your HR Essentials course, we have many solutions available to ensure you receive the best training possible.
Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible HR Essentials course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. Please contact us to booka place or get a quote for your HR Essentials course.
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed: 10/20/2026 10:14:52 PM