Training course

Coaching and Mentoring

Coaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively.

  • 1 Day
  • Online or in person
  • Private courses available
Download outline (PDF)

Course Objectives

  • Explain and understand the role of a coach and a mentor
  • Help people understand themselves, be able to set their own goals and discover from their own experiences how improved performance is possible for them

Prerequisites

  • No previous knowledge is required.

Included

  • Lunch and refreshments when training is delivered at our training venues
  • Comprehensive course materials and exercises

Course content Back to top

  1. Introduction
    What is coaching?
    What is mentoring?
    Similarities and differences
    - when to coach
    - when to mentor
  2. Qualities and skills of an effective Coach and Mentor
    Empathic listening
    Responses
    Understanding and perception
    Questioning
    Feedback
    Challenging
  3. Learning Styles
    Understanding the different learning styles
    Applying this understanding to coaching and mentoring
  4. Leadership Styles
    Understanding different leadership styles
    Exploring how leadership style impacts on coaching and mentoring
  5. Using coaching tools
    Exploring different coaching models
  6. Personal action Plan
    Being your own personal coach
  7. Practical Exercise
    Delegates will take part in an interactive activity to explore what personal and professional commitment looks like in real situations. This exercise will help delegates recognise the key ingredients that turn intention into consistent, visible action.

Training a team?

Run this course privately, on your dates

  • Private Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
  • Bespoke Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.
  • Virtual These courses can be attended from anywhere.

What delegates say Back to top

“Thought provoking, extremely interesting”
R.C., Alnwick Medical Group
“Well presented. Kept everyone engaged throughout.”
K.H., Alnwick Medical Group
“Excellent, thorough, thought provoking, interesting”
T.B., Alnwick Medical Group
“Loved the interactive group discussionsactivities”
J.H., Alnwick Medical Group
“The trainer was very professional and great at explaining the various areas of the course.”
J.H., Alnwick Medical Group

Any other comments or recommendations

“I feel as though I have learnt lots of new functions that will assist me in doing my job”
T.W., Nicholsons Sealing Technologies, Excel Level 2

Which part of the course did you find particularly valuable

“All of it, as a project manager beginner most of the information was valuable and has improved my knowledge of project management”
M., Project Management Essentials
“Great course, well presented, training facilities are excellent.”
M.C., Taylormade Timber, Microsoft Project Essentials

Other courses in this series Back to top

  • You are here Coaching and Mentoring
  • Assertiveness Skills

    Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point…

  • Conflict Management

    Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important…

  • Appraisals and PDRs - Managing Performance

    Appraisals which are planned, structured and implemented effectively allow managers to improve communications within their team and improve…

Please contact us to discuss your Coaching and Mentoring course, we have many solutions available to ensure you receive the best training possible.

Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible Coaching and Mentoring course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. Please contact us to booka place or get a quote for your Coaching and Mentoring course.

Coaching and Mentoring training courses in North East England, Durham, Washington, Newcastle. How to be a successful mentor or coach
IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed: 10/20/2026 10:16:30 PM