Training course

Negotiating and Influencing Skills

When was the last time you thought about how you influence others, how you change minds, shape opinions, move others to act?

This course will give you greater insight in order to develop your skills and confidence in using your influence - irrespective of your formal role or grade. Improving your skills in influencing, communication and negotiation will help you understand what makes you and other people tick, how to work more effectively and how to develop a convincing personal style to reach mutually satisfactory outcomes in different situations.

  • 1 Day
  • Online or in person
  • Private courses available
Download outline (PDF)

Prerequisites

  • No previous knowledge is required.

Included

  • Comprehensive course materials and exercises

Course content Back to top

  1. Core Skills in Influencing and Assertiveness
    Identifying your existing influencing styles and preferences
    Understanding assertive communication and how to be more assertive
    Communication styles, self-analysis/skills audit,
    Principles of Influence and Persuasion
    Understanding behaviour, thinking and language and the affects
    The power of emotional intelligence and self-awareness
  2. Understanding Negotiation in the workplace
    Personal attitudes to negotiation
    Positional negotiation versus Principled negotiation
    How to achieve Win /Win – Collaborative negotiation
    Managing conflict
    What about Mediation?
  3. The course will be participatory and will include self-analysis tools, role play/case studies and group work.

Public dates and prices Back to top

Prices are per delegate and exclude VAT.

  • Friday 11 December 2026

    Virtual, live online 9:30–16:30

    £345+ VAT

  • Tuesday 17 August 2027

    Virtual, live online 9:30–16:30

    £345+ VAT

  • Thursday 14 October 2027

    Virtual, live online 9:30–16:30

    £345+ VAT

  • Friday 10 December 2027

    Virtual, live online 9:30–16:30

    £345+ VAT

Can't make these dates? Ask about a private course on a date that suits you.

Training a team?

Run this course privately, on your dates

  • Public Scheduled Fixed course content, fixed date, fixed location, fixed length, multiple organisations - All you need to do is choose which course you would like to attend and contact us to book!
  • Private Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
  • Bespoke Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.
  • Virtual These courses can be attended from anywhere.

What delegates say Back to top

“Excellent delivery. Very motivating.”
T.B., Van Leeuwen
“Very enjoyable. The style and content was on point”
T.B., Van Leeuwen
“Very informative”
M.L., Van Leeuwen
“All parts of the course were useful”
J., Esh Construction, Microsoft Project Essentials
“I will feel more confident in general using Excel, I will be able to present data in a better way and will also feel more confident setting up my own worksheets in Excel.”
D.K., Egger, Excel Level 2

Following this training what are you going to do differently

“Everything, especially the to do list”
S.O., Essity, Outlook Essentials
“Great facilities and trainer”
C., The Auckland Castle Trust, Photoshop Level 1

Which part of the course did you find particularly valuable

“Every section of the course was very useful, explained very well. I particularly found useful the gradient and text wrapping bits, as well as setting up styles and contents pages”
M.W., Robertson Construction, Adobe InDesign Level 1

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Please contact us to discuss your Negotiating and Influencing Skills course, we have many solutions available to ensure you receive the best training possible.

Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible Negotiating and Influencing Skills course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. Please contact us to booka place or get a quote for your Negotiating and Influencing Skills course.

Negotiating Skills | Training courses in North East England including Durham, Washington, Newcastle | How to negotiate without being confrontational, avoiding confrontation.
IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed: 10/20/2026 10:16:50 PM