Training course

The Resilient Mindset

The aim of this workshop is to provide managers and leaders with the knowledge and confidence to understand the Resilient Mindset and build resilience in times of change and uncertainty.

  • 1 Day
  • Online or in person
  • Private courses available
Download outline (PDF)

Course Objectives

  • By the end of this workshop, you will have additional tools and enhanced skills to understand:
    What we mean by a ‘Resilient Mindset’.
    Our emotional triggers
    How to respond to difficult situations and people
    How to develop clear boundaries
    What happens when things go wrong?
    Theories and models to build your resilient mindset
    How to regulate our emotions to create healthy moments.

Course content Back to top

  1. Introductions and objectives for the day
    Getting to know the trainer and delegates.
    Review of pre course Resilience questionnaire
  2. Foundations for a resilient mindset
    By the end of this session delegates will have considered and discussed–
    The Resilient Mindset
    Understanding stress and its causes
    What influences our Resilience
    Impact of low resilience
  3. Our Emotional State
    By the end of this session delegates will have considered and discussed –
    Our belief system
    The Frame of Reference
    Emotional Intelligence
    Thinking fast and thinking slow
    Our emotional backpack
  4. Building a resilient mindset
    By the end of this session delegates will have considered and discussed –
    The growth mindset
    Understanding Boundaries
  5. The power of reflection
    By the end of this session delegates will have considered and summarised –
    Calming the nerves
    6 C’s 0f a resilient mindset
    3 R’s of resilient
    ABC of resilience
  6. Review and Action Planning
    By the end of this session delegates will have –
    Shared their personal key learning points from today’s session.
    Created a personal action plan on building resilience.

Training a team?

Run this course privately, on your dates

  • Virtual These courses can be attended from anywhere.
  • Private Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
  • Bespoke Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.

What delegates say Back to top

Following this training what are you going to do differently

“Much better analysis of data use more functions”
V.H., William Smith Group, Excel Level 2
“Whole course was interesting. All questions were answered, nice atmosphere and great trainer.”
B.L., Arco, Adobe Illustrator Level 1

Any other comments or recommendations

“The trainer was excellent”
N.W., South Tyneside Council, Excel Level 3
“Just really useful and enjoyable”
N.W., Riverford Organic Farmers, Excel Level 2

Are there any aspects of the course which you feel require improvement

“No, I feel that the pace was good and the way that the training was setup with a 'lecture' period followed by a 'practical' period is a good way of learning.”
D.W., Deepocean, Microsoft Project Essentials
“A very good course, thanks.”
S.F., Nissan, VBA Essentials using Excel

Which part of the course did you find particularly valuable

“All of it was excellent”
J.F., Encore Envelopes, Access Essentials An Introduction to Database Design

Which part of the course did you find particularly valuable

“Everything was useful and amazing”
T., Excel Level 3

Please contact us to discuss your The Resilient Mindset course, we have many solutions available to ensure you receive the best training possible.

Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible The Resilient Mindset course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. Please contact us to booka place or get a quote for your The Resilient Mindset course.

IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed: 10/20/2026 10:15:51 PM