Training course

Minute Taking

Minutes are a vital method of recording information and capturing thoughts and ideas. It is important that this becomes an easy process. This Minute Taking course illustrates the various stages of minute taking and covers invaluable techniques.

  • 1 Day
  • Online or in person
  • Private courses available
Download outline (PDF)

Prerequisites

  • No previous knowledge is required.

Included

  • Lunch and refreshments when training is delivered at our training venues
  • Comprehensive course materials and exercises

Course content Back to top

  1. Introduction
    Background
    Cycle of a meeting
    The participants - roles and responsibilities
  2. Sections of a Meeting
    Introduction/welcome, apologies
    Committee business, Minutes of the last meeting
    Matters arising, reports
    Agenda items, any other business
    Date of the next meeting
  3. Personal Preparation
    Reading the agenda and papers
    Talking to the chairperson and others
    Considering who's who
    Confirming administrative arrangements
    Getting the equipment together
    Signed copy of the minutes
    Last minute minute taker
    Personal preparation checklist
  4. Create the Right Environment
    Creating a professional impression
    Freshening the room
    Layout and refreshments
    Be there to greet
    Mobile phones and pagers
  5. Attending the Meeting
    Where to sit
    Finding out who's who
    Not understanding
    Hearing
    Minuting an argument
    Skivvying
    Coping with numbers/figures
    Maintaining concentration and focus
    Contributing minute taker
  6. Taking Notes
    The mechanics of writing
    Taking notes
    Looking as well as listening
    The message not the words
    Developing the skills
  7. Structuring Notes
    Following the agenda
    Structuring the notes
    Using the structure
  8. Writing up the Minutes
    Speeding up the process
    If you can't type them for a few days
    Get the chairperson's approval
    Dealing with amendments
  9. Style of Minutes
    Summary
    Verbatim
    Action
  10. Recording Decisions and Actions
    The action triangle
    Where there is no outcome
    Layout of action points
    Where there are several action points
  11. Layout
    Page layout and headings
    Layout for 'present' etc
    Numbering
  12. Business English for Minutes
    Vocabulary and spelling
    Abbreviations
    Punctuation
    Hyphens
    Exclamation marks

Public dates and prices Back to top

Prices are per delegate and exclude VAT.

  • Tuesday 1 December 2026

    Virtual, live online 9:30–16:30

    £425+ VAT

  • Monday 10 May 2027

    Virtual, live online 9:30–16:30

    £425+ VAT

  • Tuesday 30 November 2027

    Virtual, live online 9:30–16:30

    £425+ VAT

Can't make these dates? Ask about a private course on a date that suits you.

Training a team?

Run this course privately, on your dates

  • Public Scheduled Fixed course content, fixed date, fixed location, fixed length, multiple organisations - All you need to do is choose which course you would like to attend and contact us to book!
  • Private Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
  • Bespoke Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.
  • Virtual These courses can be attended from anywhere.

What delegates say Back to top

“Content exceeded my expectations and handouts were informative”
V.E., Her Majestys Prison and Probation Service

What were the most useful aspects of the course

“To see that we all had the same issues as no formal training had been done before. These issues can with the help of the course now be sorted.”
H.D., Her Majestys Prison and Probation Service

What were the most useful aspects of the course

“Learning how to cut down notes to make minutes more readable and easy to understand”
R.R., Nhs County Durham & Darlington Foundation Trus
“Confidence has grown and Im raring to go. I came confused and left armed with information and knowledge”
K.J., Direct Rail Services
“Our tutor was fantastic really knowledgeable and enthusiastic”
K.J., Direct Rail Services

Which part of the course did you find particularly valuable

“How to work out what is good and what does not need to be put into the final draft”
L.T., Direct Rail Services

Which part of the course did you find particularly valuable

“I felt there was good networking via the facilitator and group along with many hints and tips”
S.M., Health Education England
“Have had quite a bit of clerking and minuting experience previously but this was a good all around refresher of key skills, things to think about and new ways of working when it comes to minuting”
I.T., Hmpps
“I really enjoyed the entire course and found it really interesting. The trainer was very engaging and made it fun.”
S.B., Hmp Full Sutton, Hmp Gartree
“Really good course”
J.E., Hmp Full Sutton, Hmp Gartree
“Minute taking is a really good course not only for minute takers. The chair of the meetings would find this course really useful too.”
J.E., Hmp Full Sutton, Hmp Gartree
“The course was delivered by a lovely tutor who really enjoys what she does. This was evident through out the course which made it a lovely experience for me”
J.E., Hmp Full Sutton, Hmp Gartree
“I found the whole course very interesting and informative. I will take a completely different approach to meetings in the future.”
S., Hmp Isle Of Wight
“I always find training on Teams quite difficult, but I really enjoyed this one and felt that I gained a lot from it.”
S., Hmp Isle Of Wight

Other courses in this series Back to top

  • You are here Minute Taking
  • Managing Meetings

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Please contact us to discuss your Minute Taking course, we have many solutions available to ensure you receive the best training possible.

Learn with IT Training Solutions. Small course sizes. Course materials included. Flexible Minute Taking course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. Please contact us to booka place or get a quote for your Minute Taking course.

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IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk

Printed: 10/20/2026 10:58:18 PM