Training course

Office 365 Introduction - 365 Small Business or Enterprises

This course is aimed at the user wishing to acquaint themselves with the basic features of Office 365. The course stresses the role of Outlook as an "All in One" messaging, SharePoint for Team collaboration and Lync 2010 for unified communications.

  • 1 Day
  • Online or in person
  • Private courses available
Download outline (PDF)

Course Objectives

  • To educate users in the basics of using Office 365 and its services

Prerequisites

  • Familiarity with the basics of Windows is highly recommended to get the most out of this course

Included

  • Lunch and refreshments when training is delivered at our training venues
  • Comprehensive course materials and exercises

Course content Back to top

  1. What is Office 365
  2. Signing In
    Portal Screen
  3. Mail with Outlook Web Access
    Create and address messages
    Message Options
    Managing Messages
    Create a contact
    Import contacts in Outlook Web Access
    Calendar
    Create a meeting
  4. SharePoint Online
    View your SharePoint team site
    Searching and Navigating the Site
    Document Libraries and Lists
  5. Documents in Office 365
    Opening and Editing Documents in Office Web Apps
    Excel, Word, PowerPoint Web Applications
  6. Desktop applications
    Configuring your Office desktop apps for Office 365
    Outlook profile for Office 365
    Saving files to SharePoint Online
  7. Lync 2013
    Meetings and Messaging
  8. The mobile experience

Public dates and prices Back to top

Prices are per delegate and exclude VAT.

  • Monday 19 July 2027

    Virtual, live online 9:30–16:30

    £395+ VAT

  • Tuesday 21 September 2027

    Virtual, live online 9:30–16:30

    £395+ VAT

Can't make these dates? Ask about a private course on a date that suits you.

Training a team?

Run this course privately, on your dates

  • Private Flexible course content, flexible training date(s), flexible location(s), variable course length, private to your organisation - Courses can be held at one of our training venues or at another location convenient to you. Training can be set over a number of days or weeks to allow for practice time between training sessions.
  • Bespoke Bespoke private training can be based on an existing course or a number of lessons taken from several courses, we can also write bespoke courses for you based on your in-house systems or development program.
  • Virtual These courses can be attended from anywhere.

What delegates say Back to top

Which part of the course did you find particularly valuable

“Different ways to communicate with different types of people”
S.L., Profins Ltd, Introduction to Supervisory Management
“Learnt a lot from this course really enjoyed it”
C.M., Excel Level 2

Any other comments or recommendations

“Excellent trainer, very knowledgeable”
M.D., Abraham Moon Sons Ltd, Excel Level 2

Would it be possible to use your feedback in our marketing we only use your initials and organisation name

“The course was really informative... Would definitely use IT Training Solutions again.”
E.R., Kapex Construction, Office 365 Intermediate 365 Small Business or Enterprises

What were the most useful aspects of the course

“Learning all aspects of communication and understanding much clearer how everyone has different thought processes”
F.R., Cenergist Ltd, Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile
“Really helpful training session”
C., V4 Services Ltd, Microsoft Teams in Office 365 Essentials
“Thank you for an excellently presented training day”
E.C., Nissan, Excel Level 3

Which part of the course did you find particularly valuable

“Lookups and Pivot tables but I feel as though I have learned lots from each unit we covered.”
L.W., County Durham Community Foundation, Excel Level 3

Other courses in this series Back to top

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Please contact us to discuss your Office 365 Introduction - 365 Small Business or Enterprises course, we have many solutions available to ensure you receive the best training possible.

Your Office 365 course can be delivered online or in-person. You can choose your learning path and delivery style. Learn in-person or online with our virtual classrooms. Your course can be delivered online, at your office or at one of our training venues, it's your choice. Small course sizes. Course materials included. Flexible Office 365 Introduction - 365 Small Business or Enterprises course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. You can master Office 365, please contact us to book a place or get a quote for your Office 365 Introduction - 365 Small Business or Enterprises course.

Microsoft and Outlook are Registered Trademarks Microsoft Office 365 for end users training courses in the North East of England including Newcastle, Gateshead, Sunderland, Durham, Darlington, Middlesbrough. Office 365 training courses. Office 365 courses. Microsoft Office 365 courses.
IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed: 10/20/2026 10:55:51 PM