Outlook - Working more Efficiently
This course is aimed at those who are already using Microsoft Outlook but want to work more efficiently.Do you find email a helpful tool or a frustrating chore? This course is intended to help you develop an effective email strategy.
You’ll develop techniques for keeping your email clean so that incoming mail isn’t missed. And find important emails in the future.
- Contact us for duration options
- Online or in person
- Private courses available
Prerequisites
- Delegates must already be using Outlook and be comfortable sending and reading emails and opening and saving attachments.
Included
- Comprehensive course materials and exercises
Course content Back to top
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Calendar
Explore the Outlook Calendar
Respond to a meeting request
Difference between Accept Reject Tentative
Schedule and Edit an appointment
Arrange a meeting with other people
Booking a room (if applicable)
Reply to a meeting request
Propose a new meeting time
How Outlook interacts with Microsoft Teams
Entering appointment details
Creating recurring appointments
Marking time as free or busy etc.
Reserving calendar time for tasks
Adding travel time - using appointments to mark out and marking time as busy -
Speeding up Emails
Setting up a signature and multiple signatures
Using AutoCorrect and Quick Steps
Creating a signature QuickPart
Use quick parts for repetitive emails
Delivery and Read Receipts - do not use
Inserting a screenshot -
Working with Contacts (as a user)
Add edit and delete a contact
Sort and find contacts - Global address book
Managing and sharing contacts
Create Contact Groups (distribution list)
Using the People Pane -
Inbox Management
Are you a deleter or a hoarder?
Would working towards ‘Inbox Zero’ work for you?
Figure out your inbox management strategy: understand the built-in folders and create some of your own.
Use the searching and sort tools more effectively.
Find important emails quickly by using Flags and Categories and generating a Task list.
Use some of the automatic inbuilt tools to speed up filing (Rules and Quick steps).
Learn some of Outlook’s message options such as delaying emails or directing replies elsewhere.
Training a team?
Run this course privately, on your dates
What delegates say Back to top
Which part of the course did you find particularly valuable
“All of the course. A lot of these are tips that I will use every now and then, and some i.e. quick paths are ones I will begin using regularly.”
“Brill, as always, the trainer is lovely! Welcoming, friendly, helpful”
“All very informative”
“Course was easy to understand”
Which part of the course did you find particularly valuable
“DAX language, manipulating the data, creating visuals, how to export data into PowerPoint”
“All course content very informative and easy to follow. Full of handy information”
“Great course, look forward to Level 3”
Which part of the course did you find particularly valuable
“The whole course was great, really helpful.”
Please contact us to discuss your Outlook - Working more Efficiently course, we have many solutions available to ensure you receive the best training possible.
Your Outlook course can be delivered online or in-person. You can choose your learning path and delivery style. Learn in-person or online with our virtual classrooms. Your course can be delivered online, at your office or at one of our training venues, it's your choice. Small course sizes. Course materials included. Flexible Outlook - Working more Efficiently course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account. You can master Outlook, please contact us to book a place or get a quote for your Outlook - Working more Efficiently course.
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
ittrainingsolutions.co.uk
Printed: 10/20/2026 10:15:52 PM