Effective Teams Courses

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    • Assertiveness Skills Course

      • Next scheduled course: 08 Sep 25, £395 per delegate + VAT
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      Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness. View Full Course >>
      • Duration: 1 Day
    • Building an Effective Team Course

      • Next scheduled course: 07 Aug 25, £345 per delegate + VAT
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      Effective teamwork is fundamental to the success of any organisation. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organisations in the private, non-profit, and government sectors.

      With teams at the core of corporate strategy, your success as an organisation can often depend on how well you and other team members operate together.

      In most teams, the energies of individual members work at cross-purposes. Individuals may ... View Full Course >>
      • Duration: 1 Day
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      Coaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively. View Full Course >>
      • Duration: 1 Day
    • Conflict Management Course

      • From £895 for up to 12 delegates for a private course
      • Next scheduled course: 26 Nov 25, £345 per delegate + VAT
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      Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates learn how to effectively handle conflict in a way that minimises stress and relieves tension. View Full Course >>
      • Duration: 1 Day
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      Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself – right? You think it will be quicker after all you're likely to do a much better and quicker job and you simply haven’t got the time to show someone else.

      Wrong - lack of delegation will lead to you slowly drowning in work. Tasks will become half-finished or poorly executed and you will end up with a disgruntled and demotivated team who are crying out to take on more responsibility.
      <br/... View Full Course >>
      • Duration: 1 Day
    • Interviewing Skills Course

      • Next scheduled course: 29 July 25, £345 per delegate + VAT
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      This interactive course enhances interview skills by providing an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and following up. This includes a high level of delegate participation. View Full Course >>
      • Duration: 1 Day
    • Introduction to Supervisory Management Course

      • Next scheduled course: 17 July 25, £345 per delegate + VAT
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      This course is designed for supervisors and first line managers who are new to their roles.
      This course aims to introduce supervisors and first line managers to their new roles, developing particular awareness and skills in the areas of leadership style, motivation and delegation. View Full Course >>
      • Duration: 1 Day
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      This modular programme is designed to further develop the skills of managers and potential managers. Building leadership capabilities across this level should not only strengthen individual skills but also facilitate the transfer of best practice across the organisation.

      Between each workshop delegates will be given work assignments to reinforce and embed the skills learned at each workshop. Recognising the busy nature of the delegates role, the design of these assignments will be thought provoking and practical rather than time consu... View Full Course >>
      • Duration: 15 Days
    • Managing Difficult Conversations Course

      • Next scheduled course: 13 Aug 25, £345 per delegate + VAT
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      This course covers how to prepare in advance of a difficult conversation. You will gain useful techniques, strategies and tips to help make the conversation more productive and less daunting.
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      • Duration: 1 Day
    • Managing Employee Mental Well-being - Managing Stress in Others Course

      • From £995 for up to 8 delegates for a private course
      • Next scheduled course: 01 Aug 25, £475 per delegate + VAT
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      The aim of this course is to identify stress in self and others and what we can do to manage this that promotes a positive health and wellbeing culture at work. View Full Course >>
      • Duration: 1 Day
    • Microsoft Teams in Office 365 Essentials Course

      • From £645 for up to 8 delegates for a private course
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      This course is for users wishing to acquaint themselves with the basic features of Microsoft Teams in Office 365. The course stresses the role of Teams, Channels, Files, Meetings and Chat. View Full Course >>
      • Duration: 0.5 Days
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      Motivated employees who are satisfied, sufficiently challenged and contributing to organisational goals are vital to organisational success. More than monetary compensation is required for employees to be truly motivated. This course shows managers how to maintain a high level of employee motivation. View Full Course >>
      • Duration: 1 Day
    • Negotiating and Influencing Skills Course

      • Next scheduled course: 19 Aug 25, £345 per delegate + VAT
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      When was the last time you thought about how you influence others, how you change minds, shape opinions, move others to act?
      This course will give you greater insight in order to develop your skills and confidence in using your influence - irrespective of your formal role or grade. Improving your skills in influencing, communication and negotiation will help you understand what makes you and other people tick, how to work more effectively and how to develop a convincing personal style to reach mutually satisfactory outcomes in different s... View Full Course >>
      • Duration: 1 Day
    • Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile Course

      • From £945 for up to 12 delegates for a private course
      • Next scheduled course: 05 Aug 25, £445 per delegate + VAT
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      This one day, highly interactive, fun, yet practical event has been designed for delegates to learn more about themselves and the different styles of others, increasing personal effectiveness to support the achievement of business and personal goals.

      The focus is on individuals becoming more self-aware and identifying how others impact on ourselves and how we impact on other people. Our ability to understand ourselves and others, increases our ability to become for personally effective and influential.

      Personal effectiveness... View Full Course >>
      • Duration: 1 Day
    • Stepping up to Management Course

      • Next scheduled course: 27 - 28 Nov 25, £745 per delegate + VAT
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      Managing others can be one of the toughest challenges we face at work, covering a huge range of responsibilities and tasks. This course gives a complete overview of what a manager needs to know, covering both technical and relationship skills. Delegates will leave with a thorough understanding of what good management looks like, and how to use it to get the best from others. View Full Course >>
      • Duration: 2 Days
    • Stress Management and Powering up Your Mental Resilience Course

      • From £895 for up to 12 delegates for a private course
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      All of us, no matter how successful in our fields, will face adversity at some point in our careers. When the pressure is on, the difference between thriving or not is resilience.

      This practical course will give you the tools and knowledge to live and work with less stress by developing your skills in dealing with frustration, anxiety and pressure in positive ways.
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      • Duration: 1 Day
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      The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.

      Personal effectiveness and communication skills influence both style and behaviour, which has important implications for the development and performance of teams. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.

      Del... View Full Course >>
      • Duration: 1 Day
    • 17 of 17 Results
Course Reviews
Which part of the course did you find particularly valuable
Learning short cuts and filters

M.C. CMR UK Ltd, Excel Level 2

Very useful and information meaningful. Great answers to questions thrown out during the session

B. Nobiauk, Microsoft Forms Essentials in Office 365

The course flew by and the course convenor was very good at their job. Will definitely be using ITTS courses in the future.

N.B. DCC, Excel Business Intelligence using Excel Power Tools

Following this training what are you going to do differently
Enhance current Visio charts and use multiple pages

S.P. Direct Rail Services, Visio Essentials

Everything was of value

K.H. merton county council, Word Essentials

Are there any aspects of the course which you feel require improvement
No, I found it to be excellent.

J.F. London Borough of Merton, SharePoint and Teams Overview

It was brilliant

S.M. British Gypsum, Excel Level 3

Which part of the course did you find particularly valuable
All of the course. A lot of these are tips that I will use every now and then, and some i.e. quick paths are ones I will begin using regularly.

C. Gachet, Managing your Inbox using Microsoft Outlook

Enjoyed the whole course

G.C. James Jones and Sons Ltd, Excel Level 2

Which part of the course did you find particularly valuable
Learning about the way the connections work with databases with ado etc..

M. William Smith, VBA Essentials using Access

Very good

M.B. MGL Group, Telephone Skills

Four steps to effective instruction is very useful

B.J. Greencore Group, Train the Trainer

Which part of the course did you find particularly valuable
Lookups and Pivot tables but I feel as though I have learned lots from each unit we covered.

L.W. County Durham Community Foundation, Excel Level 3

Any other comments or recommendations
Adele was very informative and was great at acknowledging when we needed to focus on a topic or perhaps glance over as we had a good enough level of skill already

N.W. P695, Redefining PowerPoint Design Create and Present with Impact

I now know what I don't know :

D.S. Watmos, Microsoft Office 365 Overview

 

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