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ITIL Courses

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    • ITIL® 4 Foundation Certificate in IT Service Management
      Duration: 3 Days
      Overview: The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.

      ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.

      The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
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      Public scheduled prices per delegate. All prices +VAT
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"I would really recommend this training to people that use Excel and want to make their life a bit easier. "

S.A. ASW Assurance, Excel Level 2

"Great facilities and really helpful trainer "

V.P. MGL, Microsoft Power BI Desktop

"One of the best courses I have ever attended. The pace was good and their were not any questions that the trainer could not answer. "

K.H. LDEUTC, Microsoft Power BI Desktop

Following this training what are you going to do differently "Feel more comfortable using Excel at work "

E.J. AESICA Pharmaceuticals, Excel Level 1 Essentials

Which part of the course did you find particularly valuable "Hot keys, inspiring creativity and better use of smart art and insertion of images "

A.F. , PowerPoint Essentials

"Put across very well, informative and interesting "

J.G. Benfield Park Medical Group, Stepping up to Management

Following this training what are you going to do differently "Use shortcuts more effectively "

W.O. S Sheard Son Limited, Excel Level 3

How would you rate the course content overall "I gained a lot of useful skills "

A.R. Welwyn Components Ltd, Conflict Management

"The course flew by and the course convenor was very good at their job. Will definitely be using ITTS courses in the future. "

N.B. DCC, Excel Business Intelligence using Excel Power Tools

"Very enjoyable and a very proactive and easy training session. "

D.B. James Jones and Son Ltd, Excel Level 2

"Excellent course "

J.C. Great North Air Ambulance Service, Time Management

"All of the course gave me a wide insight into Excel and its capabilities. "

M.W. Litterboss Ground Control, Excel Level 1 Essentials

Following this training what are you going to do differently "Make presentations more visual, interesting...feel better equipped to create better presentations "

J.B. Tyne and Wear Pension Fund, PowerPoint Essentials

Following this training what are you going to do differently "I will set out my training plans more efficiently "

D.C. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace

"Informative and easy to understand course "

S.D. Bang Olfsen, Excel Level 1 Essentials

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